Valet Parker Parking Garage

Job Summary

The Broadmoor is committed to creating a culture of family and community while providing exceptional service to guests and team members. As a Valet Parker, you will assist with greeting guests, loading/unloading vehicles, and providing directions.

What You Will Be Doing

• Meet and greet guests arriving via all forms of transportation
• Assist Door and Bell staff with loading and unloading guest vehicles
• Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensure their return at the end of each shift
• Attend daily pre-shift meetings
• Give general directions and information for BROADMOOR and Colorado Springs area
• Aid in the removal of snow and placement of ice melt
• Direct guests to off-property attractions, restaurants, zoo, stables, or airport, and assist in arranging transportation
• Ensure important information and details are passed along to the next shift
• Maintain confidentiality of any guest information
• Report any accidents or damage to vehicles or property to Supervisor and Loss Prevention
• Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests
• Complete all tasks on the Opening and Closing Duties list
• Complete other duties as assigned

Qualifications

• Valid Drivers License is required
• Employee must be 18 years or older if driving a Broadmoor vehicle
• Regularly required to stand, walk, run, and lift/pull/push up to 50 pounds
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Clean driving record
• Previous customer service experience

Pay

$18-$25 per hour inclusive of hourly pay rate + gratuity* $18-$25 per hour based on $12.14 per hour base wage + gratuities; historically, this position averages gratuity earnings in the amount of $7-$14 per hour. Gratuities will fluctuate based on events and time of year. This position always earns at least the current Colorado minimum wage $15.16 per hour.

Schedule

Shifts vary based on event needs and time of year. Please see the posted schedule for specific shifts.