Valet or Laundry Attendant

About the role

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Responsibilities

• Greet guests upon arrival
• Assist with the unloading of guest items
• Deliver Laundry and Clothing to guestrooms
• Respond promptly to guest requests
• Monitor cleanliness and appearance of laundry/dry cleaning
• Complete valet tickets properly
• Cook up repairs and coordinate pick-up for delivery
• Follow company policies and procedures
• Maintain confidentiality of proprietary information
• Protect company assets
• Communicate clearly and professionally
• Prepare and review written documents accurately and completely
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships
• Support team to reach common goals
• Listen and respond appropriately to employee concerns
• Comply with quality assurance expectations and standards
• Perform physical tasks such as reaching, bending, twisting, pulling, stooping, grasping, turning, manipulating objects, moving, lifting, or carrying objects weighing less than or equal to 10 pounds, standing, sitting, or walking for an extended period of time

Requirements

Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience.

Qualifications

Possess excellent guest service skills and availability to work a flexible schedule. Must have the ability to perform physical tasks such as reaching, bending, twisting, pulling, stooping, grasping, turning, manipulating objects, moving, lifting, or carrying objects weighing less than or equal to 10 pounds, standing, sitting, or walking for an extended period of time.

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

Full Time