Valet Driver

About the Role

The Hotel Valet Driver plays a crucial role in providing exceptional guest experiences by offering convenient and efficient valet parking services at a hotel. This position requires excellent customer service skills and the ability to handle various types of vehicles.

Responsibilities

• Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor.
• Assist guests in exiting and entering their vehicles, helping with their luggage, if necessary.
• Safely drive and park guests' vehicles in designated parking areas while adhering to safety and parking regulations.
• Maintain a clean and organized valet stand, ensuring it is free from debris and obstacles.
• Provide accurate and timely information to guests regarding hotel services, local attractions, and directions.
• Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety.
• Keep track of vehicle keys and maintain an organized key storage system.
• Maintain familiarity with various vehicle types, including luxury cars, SUVs, and larger vehicles, to handle them with care and precision.
• Keep accurate records of parked vehicles and retrieve them promptly upon guests' requests.
• Assist in coordinating and communicating with hotel staff and other valet drivers to ensure efficient operations.
• Adhere to safety guidelines and traffic regulations when driving guests' vehicles.
• Report any damage or maintenance issues with guests' vehicles to the appropriate hotel personnel.
• Maintain a professional appearance and follow the hotel's dress code.
• Provide assistance to guests in emergencies, such as jump-starting a vehicle or providing basic first aid.
• Collaborate with the hotel's front desk to fulfill guest requests promptly.

Requirements

• Valid driver's license and a clean driving record.
• Excellent driving skills, including the ability to drive both manual and automatic transmissions.
• Strong customer service and communication skills.
• Polite and friendly demeanor with an emphasis on professionalism.
• Ability to handle guests' vehicles with care and attention to detail.
• Basic knowledge of local area attractions, restaurants, and businesses.
• Physical fitness to assist with luggage and walk or stand for extended periods.
• Ability to work in various weather conditions, including extreme temperatures and precipitation.
• Strong organizational skills and attention to detail.
• Ability to work in a team and cooperate with other valet drivers and hotel staff.

Schedule

The ideal candidate will be able to work 3 day shifts and 2 overnight shifts (11p - 7am).

Benefits

• Health, dental, and vision insurance (full-time employees).
• Paid Time Off (full-time and part-time employees).
• 401K plan with company match (full-time and part-time employees).
• Hotel discounts (full-time and part-time employees).
• Paid holidays (full-time employees).
• Early access to earned wages.