Valet Dispatch Concierge PM

About the role

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach, less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. The resort includes the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms, offering many opportunities to grow your career.

Responsibilities

• Provide information, recommendations and booking services for a variety of guest inquiries, including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, childcare, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.

Benefits

• Free lunch
• Free health club membership
• Discounted travel program benefits for team members and their family
• Plus more!

Schedule

This is a full-time seasonal position working at the Hilton Myrtle Beach Resort. PM shift required, with holidays and weekends required.