VALET CAPTAIN

Ace Parking is a leading parking management expert with over 75 years of experience. We prioritize respect, courtesy, and innovation, leveraging our expertise and passion to deliver exceptional service and adapt to new technologies.

About Us

One of the nation’s largest privately held management companies, Ace Parking values a strong, distinctive culture built on shared vision, style, and core values. Traits like clear values, caring, loyalty, humility, and community commitment guide our decisions and relationships with clients, partners, and team members.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns in a calm and professional manner.
• Coordinate with team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment, treating colleagues as family.
• Assist team members during peak times or when needed.
• Provide outstanding customer service by promptly addressing guest needs.
• Exhibit a friendly and courteous demeanor, going the extra mile to meet expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas.
• Provide additional assistance, such as carrying bags or offering directions.
• Maximize revenue by efficiently managing parking spaces and collecting fees accurately.
• Report maintenance issues or equipment malfunctions promptly to minimize downtime.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Benefits

• Vacation and sick leave for full-time and part-time employees.
• Holiday pay for full-time and part-time employees.
• Discount programs.

Pay

Starting at $19.50 per hour.