Valet Bellperson - Marriott

About the Role

We are seeking a friendly, service-driven Bell Person / Valet to join our team. This is an on-call, hourly position with gratuity-earning potential. Ideal candidates enjoy creating memorable first impressions and delivering outstanding hospitality service.

Responsibilities

• Greet customers immediately with a friendly and sincere welcome.
• Retrieve guests' items from cars, buses, vans, and carts.
• Load luggage and packages onto a bell cart to transport to designated rooms.
• Read and match luggage tags, write claim tickets, and detach portion to give to guest.
• Organize and store luggage as necessary in a designated area.
• Escort guests to accommodations.
• Visually inspect rooms and report deficiencies to housekeeping immediately.
• Point out room features and directory for reference.
• Deliver messages to meeting facilities and guest rooms upon request.
• Listen and respond to guest inquiries.
• Provide information regarding outlet hours, hotel services, and directions as needed.
• Pick up and deliver guest laundry to and from guest rooms in a timely and accurate manner.
• Deliver morning newspapers, VIP or Express Checkout packets, mail, packages, faxes, etc.
• Maintain and post hotel reader boards and public area signage.
• Clean and polish carts and other equipment as needed.
• Input and retrieve data in a computer system.
• Answer the Bell desk phone and provide information as needed.
• Perform other duties as assigned by Supervisor.
• Work varying shifts.

Requirements

• Possess strong customer service skills.
• Possess strong written and verbal communication skills.
• Ability to multi-task.
• Valid U.S. Driver’s License is required.
• Previous hotel experience preferred.

Physical Demands

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lifting: Frequently – Ability to lift and carry up to 50 lbs.
• Bending: Frequently
• Twisting: Occasionally
• Push/Pull: Frequently
• Sitting: Never
• Standing: Frequently
• Walking: Frequently

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typical lobby/office environment.
• Low to moderate noise is expected.

Pay

The compensation for this position is $11.91 per hour plus gratuities.

Benefits

• Competitive starting wages
• Health, Dental, Vision, and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants