Jobs · OTHR · Illinois

Valet Attendant - Toke - Valet

Hard Rock Casino Rockford · Rockford, IL · 1 wk ago
OTHR$25/hrPart-time

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status.

Responsibilities

  • Always display a positive and professional attitude and presentation when communicating with guests.
  • Must be flexible with schedule including nights, weekends, and holidays with the understanding days off will fluctuate.
  • Responsible for the staging of guest vehicles.
  • Responsible for parking guest vehicles in the parking garage.
  • Responsible for retrieval of vehicles in a timely manner.
  • Maintain cashier work area in a clean, neat manner.
  • Remove trash at end of shift.
  • Collect appropriate amount of money in exchange for parking ticket/receipt.
  • Keep money and tickets neat and secure.
  • Assist guests with the checking in of coats, hats, and/or umbrellas in a friendly and professional manner.
  • Issue claims checks for articles checked and return articles on receipt of check.
  • Maintain cleanliness of coatroom.
  • Maintain hanger tickets to assure numbers are on correct hanger and hanger is in correct slot on rack.
  • Inform next shift of anything that may have happened regarding coatroom.
  • Reconcile daily cash drawers.
  • Adhere to cash handling procedures.

Requirements

  • High School diploma or equivalent required.
  • The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
  • Must obtain and maintain all licenses/certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass a background check.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Good driver’s record within the last 48 months and cannot have more than 3 points on record.
  • Must provide a current driving record.
  • Must be tolerant of moderate to severe weather conditions.

Skills

  • Excellent customer service skills.
  • Basic math skills and 10-key calculator proficiency.
  • Ability to be flexible to work varying shifts and time schedules as needed.
  • Ability to communicate effectively with all levels of employees and guests.
  • Ability to remain calm in a hectic, fast-paced atmosphere.
  • Ability to present an image of excitement, enthusiasm, and outgoing personality, while projecting a professional appearance.
  • Ability to drive and handle cars of all makes and models, including automatic and manual transmissions.
  • Ability to address stressful situations with guests with dignity and tact.
  • Ability to walk/run 90% of shift and stand 10% of shift.
  • Ability to tolerate running, stooping, and bending for long periods of time.

Pay

Pay Range: $2 - $25/hour

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