Valet

Responsibilities

• Open and close vehicle doors for guests.
• Assisting in loading and unloading of baggage, boxes, etc. into and out of vehicles.
• Issue vehicle claim check to guest.
• Safely park and secure guest vehicle in designed parking area.
• Label vehicle and keys. Place vehicle keys in designated location.
• Upon receipt of a valid claim check, safely return vehicle and keys to guest.
• Answer guest inquiries about hotel services and in-house events, etc.
• Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.
• Immediately notify management of any vehicle requests from guests with possible excessive alcohol consumption or in an impaired condition.
• Promptly report to management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
• Maintain and clean the designated station; standing ready to assist guests.
• Maintain designated parking area in neat and orderly condition.
• On time and at work when scheduled, and in proper uniform.
• Report all tips in compliance with company policy and IRS regulations.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager / supervisor before leaving work area for any reason.
• Any other tasks / duties as requested by management.