Valet
Job Summary
The Valet is responsible for delivering exceptional professionalism and customer service by warmly welcoming members and guests upon arrival, promptly and safely parking their vehicles. Upon departure, the Valet ensures efficient service by retrieving vehicles quickly and offering a fond farewell.
Reporting Structure
Reports to the appropriate Department Head based on the specific club structure.
Day to Day
- Responsible for efficient and friendly customer service providing warm welcomes as members/guests approach the drop off area, opening the door and providing a warm welcome.
- Responsible for assisting members and guests exiting their vehicle ensuring all their needs are met and questions answered.
- Aid by giving directions as needed and when possible, escorting them to the location in the club they need to go to.
- Must be able to operate both manual stick-shift and automatic vehicles, while practicing safe driving and taking responsibility for the vehicles of members and guests.
- Responsible for securely maintaining keys in an efficient tracking system for ease of storage and retrieval upon departure.
- Responsible for cleaning and always maintaining the driveway and entry areas so that it is uncongested, neat and debris free.
- Assist by unloading/loading golf bags and other equipment, materials for private events, tournaments, and other functions.
Additional Duties
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow All Policies
Follow all company, club, and department policies, procedures, and instructions.
About You
- High school diploma, GED, or equivalent.
- Previous valet experience in the private club industry is a plus.
- Customer service and golf experience.
- Ability to communicate and follow instructions.
Physical Requirements
- General Activity: Frequent sitting, standing, walking, and driving.
- Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases.
- Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending.
- Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion.
- Sensory Requirements: Talking, hearing, and seeing.
Primary Tools/equipment
- Vehicles of members and guests.
Work Schedule
- Adherence to attendance requirements as outlined in the weekly schedule.
- Flexibility to work additional hours as needed to meet position deadlines.
- Availability to work on weekends and/or holidays as required.
What We Offer
- Medical, dental, and vision coverage.
- Life insurance.
- Short-term and long-term disability insurance.
- 401(k) retirement savings plan.
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members).
Be a Part of Our Social Networks
Equal Employment Opportunity Employer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.
Additional Information
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members).