VACU Insurance Services Insurance Agent

Key Responsibilities

• Generate leads through various channels, such as referrals, networking, and marketing campaigns.
• Present and explain insurance policies to clients, including coverage details, terms, and premiums.
• Customize insurance plans based on clients' needs, preferences, and budget.
• Close sales deals by effectively addressing client concerns, negotiating terms, and completing necessary paperwork.
• Build and maintain strong relationships with clients to foster customer loyalty and maximize retention.
• Conduct regular follow-ups with clients to ensure satisfaction, address any inquiries or issues, and provide ongoing support.
• Absorb and guide clients in filing insurance claims and act as a liaison between clients and insurance companies.
• Build and foster strong partnerships with external centers of influence and other sources of lead revenue.
• Stay up-to-date with insurance products, industry trends, and regulatory changes.
• Conduct market research to identify potential target segments and develop strategies to reach them effectively.
• Analyze clients' existing insurance policies to identify any coverage gaps or opportunities for additional policies.
• Obtain relevant insurance certifications and licenses as required by regulatory authorities.
• Maintain accurate and organized client records, policy documents, and other relevant paperwork in order to minimize the potential for E&O claims.
• Coordinate with insurance underwriters to ensure timely policy issuance and renewal.
• Keep track of premium payments, policy renewals, and any policy modifications.
• Stay informed about the legal and regulatory requirements related to insurance sales and ensure compliance with them.

Qualifications and Requirements

• Minimum 3 years’ previous insurance industry experience required, or equivalent financial services/credit union experience from which comparable knowledge and abilities have been acquired.
• Strong communication and interpersonal skills to effectively interact with clients and partners.
• Excellent sales and negotiation skills to close deals and meet sales targets.
• In-depth knowledge of various insurance policies, including auto, home, renter’s, travel, umbrella and commercial insurance.
• VA Property & Casualty insurance license required.
• Proficient computer skills; familiarity with Applied (Epic) Systems and its brands preferred.
• Attention to detail and accuracy in managing paperwork and documentation.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Ethical conduct and adherence to legal and regulatory guidelines.