Vacation Sales Agent

Location

Sunvalley Mall – Concord/Walnut Creek Area, CA

About the Role

The Vacation Sales Agent works at Sunvalley Mall in the Concord/Walnut Creek area of California, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations.

How You'll Shine

• Serve as a positive and professional brand ambassador for Travel + Leisure
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make vacation package sales and collect payment on site

Responsibilities

• Make vacation package sales and collect payment on site in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals
• Attend all scheduled training sessions and department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually (20%)
• Schedule flexibility is required. Candidates must be available to work a variety of shifts, including days, evenings, nights, weekends, and some holidays, based on business needs

What You'll Bring

• High school diploma or GED
• Excellent communication skills and a strong customer focus
• Sales-minded professionalism
• Hospitality, sales or marketing experience
• Ability to overcome challenges and objections
• Ability to work in a goal and performance-based environment

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Certain benefits may be available to associates working fewer hours where required by applicable law.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

The hourly rate for this role is $19.61 - $19.61 plus commissions and bonuses.

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