Vacation Planner
Xplore World Agency · United States · 4 days ago
RemoteRemoteCustomer Service$54k–$62k/yrFull-time
About the role
Xplore World Agency is seeking a Vacation Planner to help deliver vacation planning, flights, cruises, all-inclusive travel, reservations, customer support, and travel sales. In day-to-day work, you will research and recommend travel options that match customer needs, preferences, and budget. This position is full time, 100% remote, and open to candidates throughout the United States.
Responsibilities
- Discuss destination, date, budget, traveler, accommodation, transportation, and activity preferences with customers.
- Research suitable flights, hotels, cruises, resorts, tours, or destination options using approved supplier resources.
- Compare availability, pricing, inclusions, restrictions, and cancellation terms before presenting options.
- Prepare clear travel recommendations and answer routine questions about the proposed itinerary.
- Coordinate selected options with booking or reservations teams and document customer decisions accurately.
- Stay current on supplier information, destination requirements, and service changes relevant to assigned travel products.
Requirements
- Strong customer-service, research, organization, and written-communication skills.
- Comfort using travel booking, supplier, CRM, spreadsheet, and itinerary tools.
- Ability to compare multiple travel options accurately and explain trade-offs clearly.
- Good attention to dates, traveler names, restrictions, pricing, and cancellation terms.
- Reliable follow-through on customer questions and booking handoffs.
- A pre-employment background check is required.
Pay
$54,000 - $62,000 per year
Schedule
- Full Time
- 100% Remote — United States