UX/UI Engineer

Overview

We are seeking a UX/UI Engineer who will support our NYS client. This role will design and improve user experiences for Integrated Eligibility System initiatives, working with stakeholders, developers, and program teams across Health and Human Services workstreams. The engineer will conduct user research, facilitate design-thinking activities, create UX deliverables and coded interactive prototypes, perform usability testing, and help deliver multi-device experiences across web, iOS, and Android.

Duties

• Consult with stakeholders to understand business goals, incorporate broader stakeholder views, and develop solutions and recommendations.
• Help solve complex business issues from strategy through execution and design, develop, and implement client-facing and internal-facing technology solutions that support NYS strategic initiatives.
• Use enterprise architecture across application areas to map capabilities and delivery models to business needs.
• Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
• Plan and facilitate design-thinking workshops, including journey mapping and user-needs modeling.
• Create UX deliverables including user models and scenarios, sketches, user stories, user flows, wireframes, storyboards, sitemaps, and coded interactive prototypes.
• Plan and conduct usability testing, analyze user feedback and activity, collect quantitative and qualitative UX metrics, and iterate to improve the user experience.
• Work closely with developers to bring designs to life, iteratively improve solutions, and assist with content development.
• Design for multi-device web, iOS, and Android contexts, and address defects, enhancements, and post-implementation incidents throughout the application support lifecycle.
• Perform other duties as assigned.

Mandatory Qualifications

• 4-7 years of experience as a Specialist.
• 4-7 years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• 1-2 years of experience working in an Integrated Eligibility System Program across various workstreams in a Health and Human Services setting.
• 1-2 years of experience with Adobe Creative Suite or Figma.
• 1-2 years of experience with user research, user modeling, and usability testing.
• 1-2 years of experience with CSS3, HTML5, and JavaScript.