UX Research Operations Lead, GeminiApp, DeepMind

About the role

Artificial intelligence will be one of humanity’s most transformative inventions. At Google DeepMind, we are a pioneering AI lab with exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our technologies for widespread public benefit and scientific discovery, ensuring safety and ethics are always our highest priority.

Responsibilities

• Stand up and lead a research democratization program. Create the playbooks, templates, self-serve workflows, and guardrails that empower the broader UX, Product, and Engineering teams to connect with customers safely, ethically, and responsibly.
• Manage the GeminiApp UXR budget, navigate complex procurement processes, and own relationships with external research vendors and tool providers.
• Lead and mentor a small, high-performing team of contractors dedicated to participant recruitment, panel management, and operational support.
• Design and scale new initiatives that lower the friction for the entire UX organization to get in front of customers, driving a deeply embedded culture of customer obsession.
• Identify opportunities to leverage AI (including Gemini) to streamline the research life cycle—from automated scheduling and repository tagging to AI-driven synthesis and distribution of insights.

Qualifications

• Minimum qualifications: Bachelor’s degree or equivalent practical experience.
• Preferred qualifications: Track record of standing up operational programs (like UXR democratization) from scratch in high-growth, fast-evolving technology organizations.

Pay

Commensurate with experience.

Schedule

N/A

Benefits

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Skills

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Benefits

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Application Instructions

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Equal Opportunity Employer

Google is an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.