UX Designer

Responsibilities

• Lead user-centered design processes with a cross-functional team of product managers, delivery managers, developers, designers, and business partners.
• Plan and lead user research initiatives, employing generative and evaluative research methods.
• Help product teams use research findings, data, and insights to inform design decisions and validate design solutions.
• Design usable responsive applications for various customer roles and products, applying design system standards to specialized applications.
• Quickly learn and understand specialized business and logistics domains, analyzing complex workflows spanning multiple departments and user groups.
• Communicate design decisions effectively to stakeholders, including articulating design rationale and influencing decision-making.
• Create and present research, design, and test artifacts, including sketches, wireframes, visual design comps, high-fidelity prototypes, user flows, journey maps, personas, usability test artifacts, user research scripts, reports, and presentations.
• Collaborate with a matrixed team of UX designers, providing design critiques and offering guidance to early career designers.

Requirements

• Strong background in UI and responsive/mobile design.
• Proven experience in visual design and usability testing.
• Experience conducting both quantitative and qualitative user research.
• Proficiency in Figma design and prototyping software or similar tools.
• Excellent written and verbal communication skills.
• Experience leading design projects and guiding development teams to execute UX designs.
• Experience facilitating workshops with large groups of stakeholders.
• Experience with design systems such as Material Design and familiarity with design repositories like Dovetail.
• Experience using analytics software and analyzing data.
• Experience presenting to company executives.
• Experience with AI-assisted design tools like Figma AI, Adobe Sensei, Microsoft Copilot.
• Understanding of how AI impacts UX workflows, user behavior, and ethical design considerations.