UX Designer

ESSENTIAL JOB FUNCTIONS

• Collaborate with attorneys, practice groups, and business-services teams to understand user goals, workflows, pain points, and opportunities for digital improvement.
• Conduct user research through interviews, observations, surveys, workshops, and usability testing to validate design decisions.
• Create user personas, journey maps, service blueprints, workflow diagrams, and information architecture to guide solution development.
• Design wireframes, mockups, interactive prototypes, and high-fidelity user interfaces for web applications, AI assistants, portals, dashboards, and workflow solutions.
• Partner with AI engineers to design intuitive AI experiences, including conversational interfaces, prompt flows, review workflows, confidence indicators, and citation experiences.
• Design user experiences that incorporate human oversight, transparency, and responsible AI principles.
• Work closely with Full Stack Solutions Engineers to ensure designs are feasible, technically sound, and implemented according to specifications.
• Develop reusable UI components and contribute to the firm’s design system to promote consistency across applications.
• Ensure solutions comply with accessibility standards (WCAG), responsive design principles, and usability best practices.
• Facilitate design reviews with stakeholders and incorporate feedback into iterative design improvements.
• Conduct usability testing and analyze qualitative and quantitative feedback to improve product adoption and effectiveness.
• Prepare developer-ready design specifications, interaction documentation, acceptance criteria, and visual assets.
• Participate in Agile/Kanban ceremonies, backlog refinement, sprint planning, and product demonstrations.
• Support product launches through user documentation, training materials, onboarding experiences, and adoption planning.
• Monitor user feedback, analytics, and product performance to identify opportunities for continuous improvement.
• Stay current on UX methodologies, AI interaction design, accessibility standards, legal technology trends, and emerging digital design practices.

SKILLS

• Strong ability to translate complex business processes into simple, intuitive user experiences.
• Proficiency creating wireframes, user flows, interactive prototypes, and high-fidelity UI designs.
• Excellent communication and facilitation skills when working with both technical and non-technical stakeholders.
• Ability to conduct usability testing and translate findings into actionable design improvements.
• Strong visual design skills with attention to typography, layout, consistency, and accessibility.
• Ability to collaborate effectively with software engineers, AI engineers, architects, product managers, and business stakeholders.
• Excellent analytical and problem-solving abilities.
• Strong organizational skills with the ability to manage multiple concurrent initiatives.
• Ability to balance user needs, business priorities, technical constraints, and delivery timelines.