UX Designer, AI Services

About the role

AWS AI Services is hiring a UX Designer II to work on Amazon Bedrock, the fastest-growing service in AWS history. Amazon Bedrock is a generative AI platform that gives customers a unified API to access and test GenAI models from leading AI companies (e.g., Amazon, Anthropic, OpenAI) to run high-performance inference at scale. This role involves designing the console experiences developers use to evaluate and compare model capabilities, test model outputs, optimize prompts, and understand inference usage and capacity through visual dashboards. You will translate complex, technical AI/ML concepts into clear, usable interfaces that help customers make informed decisions about model selection and optimization.

Responsibilities

• Own end-to-end design for features within the Bedrock Mantle console, from early research and concept exploration through detailed interaction design, prototyping, and production handoff.
• Design model evaluation interfaces, prompt optimization tools, inference dashboards, and capacity management views.
• Collaborate with product managers and engineers to understand technical constraints, define requirements, and deliver designs that balance usability with technical depth.
• Conduct and synthesize user research, usability testing, and data analysis to inform design decisions and validate solutions.
• Present work in design critiques and stakeholder reviews, articulating design rationale and incorporating feedback.
• Contribute to shared design patterns and systems that scale across multiple AI services.
• Adopt and experiment with emerging AI-assisted design tools to help define new workflows.

About the team

You will join a team of junior and senior designers who support each other through regular critiques, pairing sessions, and knowledge sharing. The broader service team is dynamic, fast-moving, and highly technical, valuing designers who are engaged, hands-on, and ready to partner in designing optimal customer journeys. The team prototypes early, tests with real customers, iterates quickly, and holds a high bar for craft and usability.

Requirements

• 3+ years of design experience.
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar.
• Knowledge of best practices for information architecture and design.
• An online portfolio or work samples demonstrating experience creating end-to-end, user-centered design solutions across desktop and mobile devices.

Preferred Qualifications

• Experience working in a collaborative team and directly with developers for implementation.
• Bachelor's degree.
• Strong technical fluency (comfortable working in an IDE) and subject-matter expertise in the GenAI field.
• Demonstrated track record of shipping features.

Pay

The base salary range for this position is:

• East Palo Alto, CA: $135,500 - $184,000 USD annually
• Santa Clara, CA: $135,500 - $184,000 USD annually
• Seattle, WA: $117,800 - $160,000 USD annually

Your Amazon package will include sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans), 401(k) matching, paid time off, parental leave, adoption and surrogacy reimbursement, flexible spending accounts, and more. Learn more about our benefits.