Jobs · Art & Creative · New York

UX Designer, AI App

BJAK · New York, NY · 1 mo ago
HybridArt & CreativeFull-time

About A1

There are over 5 billion users using basic applications today such as email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organizing, and workflows, with minimal prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. Our objective is to help users complete tasks daily with over ~90%* reduced time.

Role

You will own the UX of A1's core app experience. This means designing the end-to-end flows users go through every day - how they start tasks, how they follow along as the AI works, how they stay in control, and how they recover when something goes wrong. This is a UX role for a HCI product. You need to understand both user needs and AI system behavior well enough to design product flows that feel clear, reliable, and controllable.

What You'll Be Doing

  • Own UX for A1's core app surfaces across iOS, Android, and web.
  • Design complete user flows for AI-assisted tasks - from intent capture through to task completion, including handoff, progress tracking, and error recovery.
  • Design how the app surfaces what the AI is doing, what decisions it has made, and what the user needs to confirm or adjust.
  • Map and design the full range of AI states a user encounters - loading, thinking, acting, waiting, completing, stalling, failing, and recovering.
  • Work with product, engineering, and ML teams to define user requirements and translate them into concrete design solutions.
  • Conduct usability research to understand where users lose trust, feel uncertain, or disengage.
  • Produce wireframes, user flows, and high-fidelity designs that engineering can build from directly.
  • Contribute to the design system and shared UX patterns for AI app surfaces.
  • Design for both simple everyday interactions and complex multi-step AI workflows within the same product.

What You Will Need

  • Experience as a UX designer on consumer mobile or web apps, with a strong portfolio.
  • Solid skills in user flow design, wireframing, and high-fidelity prototyping in Figma.
  • Ability to design for systems that are asynchronous, non-deterministic, and context-dependent.
  • Clear thinking about user trust, control, feedback, and transparency in AI-driven product experiences.
  • Experience conducting user research and turning findings into design decisions.
  • Comfortable working in fast-moving teams with evolving product scope.
  • Ability to balance simple consumer UX with complex AI system behavior.
  • Good judgment on usability, edge cases, failure handling, and recovery flows.

How We Work

The best products today in the world were built by small, world-class teams. We are a high-talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high-quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in the hands of our users a truly magical product.

Interview Process

  • We expect candidates to submit a portfolio as part of the application process.
  • If there appears to be a fit, we'll reach out to schedule 2 rounds of interviews and a design assessment.
  • Applications are evaluated by our team members.
  • Interviews will be conducted via virtual meetings and/or onsite.
  • We value transparency and efficiency, so expect a prompt decision.

How to Apply

If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

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