UVMH Medical Group Director - Medicine and Dermatology

About the role

The UVM Health Medical Group Director is responsible for the operational performance of multiple sites across UVMH. This role translates UVMH strategy into day-to-day operational execution and coaches leaders responsible for it. A focus on operational metrics and outcomes from both patient and clinician perspectives is critical to success. The Director leads a group of people leaders, ensuring consistent execution of workflows, staffing models, and clinic operations.

This role partners with Division Chiefs, Site Leaders, and Department Leadership to drive reliable, efficient operations aligned with Medical Group standards and system priorities.

Responsibilities

• Ensure consistent execution of workflows, operational standards, and patient quality outcomes.
• Coach and hold supervisors and managers accountable for performance and daily management discipline.
• Achieve budget, staffing, and productivity targets through active oversight.
• Execute patient access initiatives and operational improvements.
• Use data, rounding, and direct engagement to monitor performance and drive action.
• Provide medical group practice subject matter expertise.
• Lead medical group-wide initiatives regarding access improvement, operations, and policy development.

Requirements

• Bachelor’s degree in business administration, Healthcare Management, or related field required. Master's Degree in Business Administration or Health Care Administration or a related area preferred.
• Minimum of 7-10 years of progressively responsible experience in management (if assigned to UVMMC campus, preferably experience in an academic setting).
• At least 3 years of experience in health care operational management.
• Preference for experience leading and managing teams across sites or service lines.

Skills

• Expert knowledge of healthcare operations, finances, business planning, and contract management.
• Working knowledge of professional revenue cycles, physician compensation, practice support systems, and related business operations.
• Demonstrated knowledge of internal and external best practices and a track record of change leadership to align performance with benchmarks.
• Leads by example, is action-oriented, and enjoys taking on new challenges.
• Excellent oral and written communication skills.
• Ability to lead teams, develop subordinate leaders, delegate, and communicate effectively.
• Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground and achieve cooperation.
• Ability to interpret, communicate, and utilize data to make decisions and motivate clinicians and staff to continually improve operations.
• Makes decisions and completes tasks in a timely manner, works well under pressure, and meets multiple competing deadlines.
• Dedicated to meeting the expectations and requirements of internal and external customers.