Utility Revenue Specialist

About the role

CEIS Power is seeking an experienced Utility Revenue Specialist with 1+ years of recent experience in accounting, finance, billing, or a related field. This position is on a contract basis, and our client, a utility services company, is looking for a motivated individual to join their fast-paced, growing team. This is an excellent opportunity for recent college graduates with a degree in accounting, finance, business, or a related field who are looking to get their foot in the door and build a long-term career. The ideal candidate will be detail-oriented, analytical, and comfortable investigating and resolving billing discrepancies while working in a fast-paced environment.

Requirements

• 1+ years of recent experience in accounting, finance, billing, revenue, or a related field preferred.
• Recent college graduates are strongly encouraged to apply.
• High school diploma or equivalent required.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong analytical and organizational skills with excellent attention to detail.
• Ability to investigate discrepancies, identify billing issues, and determine appropriate resolutions.
• Ability to manage deadlines and multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to interpret and apply policies, procedures, and billing requirements.

Responsibilities

• Investigate and resolve billing errors utilizing the Customer Service System (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.
• Interpret and apply utility tariffs, billing policies, and regulatory practices.
• Research client billing issues as directed.
• Maintain detailed records of billing activities using Excel spreadsheets.
• Assist with identifying billing discrepancies and ensuring accurate and timely utility billing.
• Contribute to process documentation and suggest updates to billing procedures to improve operational efficiency.
• Support various ad-hoc billing projects and assignments as needed.
• Maintain accurate documentation and records related to billing activities.
• Work effectively with internal teams to resolve billing issues and meet established deadlines.
• Follow all company policies, procedures, and applicable regulatory requirements.