Utility Locator/Damage Prevention Specialist

About the role

Respond to utility locate requests by locating and marking underground facilities in accordance with state 811 requirements, client standards, and company procedures.

Utilize locating equipment, utility maps, records, and field judgment to identify the approximate path of buried utilities with accuracy and consistency.

Complete clear and thorough ticket documentation, including field notes, photos, and positive response updates.

Communicate professionally with contractors, homeowners, utility owners, dispatch, and internal leadership regarding job status, access issues, and field conditions.

Manage daily workload efficiently while maintaining production expectations, quality standards, and required response times.

Work safely in a fast-paced field environment by following company safety procedures, damage prevention practices, PPE requirements, and safe vehicle operation standards.

Responsibilities

• Respond to utility locate requests
• Utilize locating equipment and utility maps
• Document field notes and photos
• Communicate with stakeholders
• Manage workload and adhere to standards
• Ensure safety and follow company procedures

Requirements

• High school diploma or equivalent
• Previous experience in utility location/damage prevention
• Strong communication and interpersonal skills
• Ability to work independently and adapt to changing conditions
• Valid driver’s license
• Familiarity with 811 dig laws and safe excavation practices (preferred)

Qualifications

• High school diploma or equivalent
• Previous experience in utility location/damage prevention
• Strong communication and interpersonal skills
• Ability to work independently and adapt to changing conditions
• Valid driver’s license
• Familiarity with 811 dig laws and safe excavation practices (preferred)

Skills

• Utility location/damage prevention experience
• Communication and interpersonal skills
• Fieldwork and problem-solving abilities
• Safety awareness and adherence to protocols

Benefits

Health and Wellness Benefits:

• BlueCross BlueShield health insurance coverage
• Free Vision + Dental plans
• Company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans)
• SAM Cares program

Financial Benefits:

• Employee Referral Rewards Program
• Fidelity retirement plans with a 5% company match
• Tuition reimbursement
• Optional cellphone stipend

Work-Life Balance:

• Paid time off including vacation/sick/holidays
• Parental leave

Professional Development:

• Customized career development plan for licensing and certifications
• Project Manager Business Academy
• CAD Training Program
• Individual Development Plans/Career Check-Ins
• SAM WINS - initiative for women-focused leadership and development
• Milestone Anniversary Recognition
• SAMBassador mentorship program

Perks and Discounts:

• Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases
• Company-sponsored events
• Free office snacks

Pay

Salary Range: USD $25.00 - $35.00 per hour

Schedule

Full-time position