Utility Locator

Responsibilities

• Perform underground facility locates in accordance with company, state, and utility standards.
• Read and interpret maps, prints, GIS records, and work orders to determine utility paths.
• Use locating tools and equipment (e.g., transmitters, receivers, toners) to accurately mark underground utilities.
• Document all locate activities, including sketches, notes, photos, GPS data, and completed work orders.
• Respond to routine tickets, emergency locate requests, high-priority projects, and re-marks.
• Communicate clearly with contractors, homeowners, utility providers, and internal teams.
• Maintain equipment, tools, and company vehicles in proper working conditions.
• Ensure all work is performed safely and in compliance with OSHA, 811 guidelines, and state One-Call regulations.
• Immediately report mismarks, damage risks, safety hazards, or potential service issues.
• Support team members and field operations as needed.
• Perform additional duties or special projects as assigned.

Requirements

• Education: High school diploma or GED required.
• Experience: Experience in utility locating, construction, telecom, gas, water, or electrical preferred.
• Knowledge: Knowledge of One-Call systems, 811 regulations, and underground utility infrastructure a plus.
• Valid driver’s license required.
• Exposure: Frequent outdoor work in varying weather conditions, exposure to construction sites, traffic, and moving equipment, work on private and public rights-of-way, occasional emergency or after-hours locate requests, interaction with contractors, homeowners, utility companies, and project managers, interaction with utility representatives, field supervisors, and internal crews.
• Physical Requirements: Ability to stand, walk, and bend for long periods, ability to lift and carry up to 50 lbs, ability to work in trenches, tight spaces, or uneven terrain, ability to operate hand tools and locating equipment, ability to walk long distances throughout the day, visual and manual dexterity.

Key Measures / Key Performance Indicators

• Locate accuracy and quality audit scores.
• Number of preventable utility damages (Zero Damage goal).
• Ticket completion rate and timeliness.
• Safety compliance and incident-free performance.
• Documentation accuracy (photos, notes, mapping verification).
• Customer and contractor satisfaction.