Utility Clerk/Sacker U

Knowledge

• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• It may be required to obtain a valid liquor license prior to the first day of work.

Skills

• Utilize proper bagging techniques to minimize product damage, maximize efficiency and avoid shrink.
• Know and implement the Cosentino’s Customer Service Standards.
• Know your store’s items, procedures and policies so that you can accurately and courteously answer customer questions.
• Deliver groceries to and load them into customer’s vehicles when requested.
• Assist customers in locating items in the store.
• Retrieve carts from the parking lot and ensure they are safe and clean for customer use.
• Conduct price checks for cashiers.
• Maintain the sales floor, cashier stands, and restrooms for cleanliness.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Comply with health regulations, sanitation guidelines and safety procedures for your department and your store.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Demonstrate strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate basic math and reading skills required for the position.
• Follow all government regulations regarding alcohol and tobacco sales.

Physical Abilities

• Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 30 lbs., to a height of 34 inches.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.