Utilities Supervisor (GMP)

Responsibilities

• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
• Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
• Monitor employees' work levels and review work performance.
• Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
• Requisition materials and supplies, such as tools, equipment, and replacement parts.
• Interpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers.
• Conduct or arrange for workers training in safety, repair, and maintenance techniques, operational procedures, or equipment use.
• Ensure the recordkeeping of documentation of client’s utilities equipment operations parameters are met.
• Ensure that the utilities equipment have the necessary operating procedures according to the manufacturer's operation manual and/or recommendations.
• Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.
• Exhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
• All documentation must be free of errors, controlled and well-organized.
• Manage technical issues/problems appropriately and efficiently.
• Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
• Issue Performance Review Report to employees under his/her supervision.
• Create/develop customer relations and new business opportunities.
• Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent MTG at all levels and places.
• Alerts management when problems are identified and make recommendations for improvements.
• Must be a team player committed to developing and working in a quality environment.
• Complies with MENTOR’s administrative requirements timely and consistently in areas such as: weekly reports, updating of CV’s, yearly updates of medical/training records, attendance to work, etc.
• Attend Project Leaders/Managers meeting, as part of job position strategic commitments, and follow-up on action items discussed.
• Other duties as assigned by manager, upper management or by the client.

Requirements

• Average of 7 to 12 years of related experience in GMP regulated manufacturing environment and supervisory role.
• Bachelor’s Degree Engineering, Science or related fields preferred. Average of 5 to 10 years of related experience.