UTAH Hiring Event - Customer Experience Specialist - October 19 and 20

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. Must not invent or summarize away detail. Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Key content: - Intro about Orion180 mission, vision, locations (Melbourne FL, Irving TX, Draper UT). This is about the company. Could be "About the role"? Actually "About the role" is typical heading for description of role. But we have company description; maybe we can put under "About the role" or "About the company". The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have: - Hiring event details: ORION180 HIRING EVENT Monday October 19 and Tuesday October 20 JOIN US FOR A REALISTIC JOB PREVIEW AND INTERVIEW STARTING PAY RATE: $21.64 PER HOUR - Selection Process description. - Pre-Hire Requirements: Background and credit check, Behavioral traits assessment. - Job title: JOIN OUR TEAM AS A CUSTOMER EXPERIENCE SPECIALIST! (but we must not repeat job title as heading). So we will not output a heading with that. - Then "Are you ready..." paragraph. - "What You’ll Do" list: Provide Exceptional Customer Experiences..., etc. That's responsibilities. - "What We’re Looking For": Education, Preferred Experience, Licensing, Skills, Technical Proficiency, Personal Attributes. That's qualifications/requirements/skills. - "What’s In It For You": Dynamic Environment, Career Growth, etc. Also later "Dynamic Environment: On-site role..." etc. Also "Compensation: Competitive base pay and performance bonuses." "Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!" Also mention starting pay rate $21.64 per hour from hiring event. - Also mention "READY TO START YOUR CAREER?" etc. - Also mention physical demands etc. We need to decide sections. Potential sections: - About the role (or About the company): could include mission, vision, locations, hiring event details? But hiring event is more about process. - Responsibilities: the "What You’ll Do" bullet list. - Requirements: could combine Education, Preferred Experience, Licensing, Technical Proficiency, Personal Attributes? Or separate Qualifications and Skills. - Skills: maybe separate. - Benefits: Benefits listed. - Pay: Starting pay rate $21.64 per hour, also mention competitive base pay and performance bonuses. - Schedule: maybe mention on-site role, regular assigned work schedule, extended schedule as needed. Could be schedule info. We must not create sections with filler. Must ensure each section has substantive content. We must not include boilerplate like EEO, etc. We must not duplicate lines. We must preserve all substantive info. Let's extract substantive info: Company description: - Orion180 mission: deliver exceptional insurance experience through innovative technology, unparalleled customer service, comprehensive suite of products. - Vision: premier global provider of insurance solutions, redefine insurance industry. - Locations: headquarters Melbourne FL (Space Coast) with affordable housing, excellent transportation, close to Orlando, Tampa, Miami. Irving TX office: dynamic center of culture, business, entertainment, connected to innovation and growth. Draper UT location: nestled in Salt Lake Valley, connects to rapidly growing tech ecosystem, access to outdoor lifestyle and natural beauty. - Hiring event: Orion180 Hiring Event Monday Oct 19 and Tuesday Oct 20. Join us for realistic job preview and interview. Starting pay rate: $21.64 per hour. - Selection Process: designed to identify candidates with skills, experience, professional attributes needed to excel. Candidates selected will complete a skills assessment as part of interview process. - Pre-Hire Requirements: conditional offer requires background and credit check, behavioral traits assessment. - Role: Customer Experience Specialist (Melbourne FL). Provide comprehensive in-house training. - Career growth: can lead to underwriting, inspections, claims, etc. Responsibilities (What You’ll Do): - Provide Exceptional Customer Experiences: Support and empower agents and policyholders. - Navigate Multiple Applications: Use various computer applications with speed and accuracy to deliver top-tier service. - Research Solutions: Identify solutions using advanced computer-based resources. - Maintain Privacy and Security: Work in a paperless environment, prioritizing customer privacy. - Learn Underwriting Guides: Apply multiple underwriting guides and manuals effectively. - Review Inspections: Make decisions on insurance risks based on completed inspections. - Process Risks: Handle acceptable risks through system and prepare necessary documents for those that are not. - Communicate Professionally: Manage emails and phone calls from agents and policyholders with professionalism and care. Requirements / Qualifications: Education: High school diploma or GED required; must be at least 18 years old. Preferred Experience: Background in Personal Lines insurance and familiarity with customer databases or comparable technology. Licensing: Ability to obtain a Property and Casualty License. Skills: Strong interest in using and promoting innovation and technology; excellent attention to detail, multi-tasking, and customer service skills; strong written, verbal, and listening skills; analytical thinking and decision-making abilities. Technical Proficiency: Experience with Microsoft Office software and insurance databases. Personal Attributes: Ability to build positive relationships with policyholders and agents; reliable, dependable, punctual with excellent attendance; self-motivated with strong desire to learn and grow. What’s In It For You: - Dynamic Environment: Thrive in a fast-paced, collaborative, results-driven office where contributions make real impact. - Career Growth: Opportunities for professional development and advancement within supportive company culture. Nurturing talent, providing tools to succeed. - READY TO START YOUR CAREER? Starting as a Customer Service Representative, you’ll receive training and support to grow within company, potentially advancing to roles in underwriting, inspections, claims, and more. Build lasting career with company that values innovation, excellence, personal development. Later repeated: - Dynamic Environment: On-site role with fast-paced and collaborative team culture. Results-driven office where contributions make real impact. - Compensation: Competitive base pay and performance bonuses. - Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more! - Office environment fast-paced and collaborative. Employee must be willing and able to work regularly assigned work schedule onsite, and in times of need be able to work extended schedule depending on company/departmental needs, project requirements, or customer demands. - Physical demands: regularly required to sit, stand, and/or walk around (including stairs); ability to openly communicate by talking, listening, comprehending, reading; lift light objects (About the Role

- could contain mission, vision, locations, hiring event? But "About the role" usually describes the role itself, not company. However we have no explicit "About the role" paragraph besides the role description (Customer Experience Specialist). Could put company overview under "About the Company" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose any of those; we don't have to use all. We should use those that match content. We have responsibilities (What You’ll Do) -> Responsibilities. We have qualifications/requirements -> could be Requirements or Qualifications. We have both Education, Preferred Experience, Licensing, Skills, Technical Proficiency, Personal Attributes. Could split into Requirements (Education, Experience, Licensing) and Skills (Skills, Technical Proficiency, Personal Attributes). Or combine into Qualifications. We have Benefits and Pay sections. We have Schedule info (onsite, regular schedule, extended schedule as needed). So we can have Schedule. We also have info about hiring event, selection process, pre-hire requirements. Where to put? Could be under About the role? Or maybe a separate section like "Selection Process" but not in allowed headings. Could incorporate into About the role or Responsibilities? Probably better to put under About the role (description of role and hiring process). Or we could create a section "About the role" that includes company mission, vision, locations, hiring event details, selection process, pre-hire requirements. That seems plausible. But we must not repeat job title as heading. So we won't output a heading for the job title. Thus final HTML:

About the Role

Orion180’s mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Its vision is to be the premier global provider of insurance solutions and redefine the insurance industry. The company operates from three vibrant locations: headquarters on Florida’s Space Coast in Melbourne (affordable housing, excellent transportation, near Orlando, Tampa, Miami); an Irving, Texas office in a dynamic center of culture, business, and entertainment; and a Draper, Utah location nestled in the Salt Lake Valley, connected to a growing tech ecosystem with access to outdoor lifestyle and natural beauty. Orion180 is hosting a hiring event on Monday October 19 and Tuesday October 20, offering a realistic job preview and interview, with a starting pay rate of $21.64 per hour. The selection process identifies candidates with the needed skills, experience, and professional attributes, including a skills assessment as part of the interview. Conditional offers require successful completion of a background and credit check and a behavioral traits assessment.

Responsibilities

• Provide Exceptional Customer Experiences: Support and empower agents and policyholders.
• Navigate Multiple Applications: Use various computer applications with speed and accuracy to deliver top-tier service.
• Research Solutions: Identify solutions using advanced computer-based resources.
• Maintain Privacy and Security: Work in a paperless environment, prioritizing customer privacy.
• Learn Underwriting Guides: Apply multiple underwriting guides and manuals effectively.
• Review Inspections: Make decisions on insurance risks based on completed inspections.
• Process Risks: Handle acceptable risks through the system and prepare necessary documents for those that are not.
• Communicate Professionally: Manage emails and phone calls from agents and policyholders with professionalism and care.

Requirements

• Education: High school diploma or GED required; must be at least 18 years old.
• Preferred Experience: Background in Personal Lines insurance and familiarity with customer databases or comparable technology.
• Licensing: Ability to obtain a Property and Casualty License.

Skills

• Strong interest in using and promoting innovation and technology.
• Excellent attention to detail, multi‑tasking, and customer service skills.
• Strong written, verbal, and listening skills.
• Analytical thinking and decision‑making abilities.
• Experience with Microsoft Office software and insurance databases.
• Ability to build positive relationships with policyholders and agents.
• Reliable, dependable, punctual with excellent attendance.
• Self‑motivated with a strong desire to learn and grow.

Benefits