USP Senior Lead Sales Associate

About the role

The Senior Lead Retail Sales Associate at U.S. Patriot Tactical is responsible for managing all store operations to achieve sales goals and deliver outstanding customer satisfaction. This role requires the ability to lead the retail team, manage employees, and ensure the store runs smoothly.

Responsibilities

• Manage the daily operations of a US Patriot store, including the supervision of all store employees
• Scheduling: Efficiently schedule all employees while taking into consideration each subordinate’s requests for hours
• Training: Sales/product training, upsell/cross sell, POS procedures, shelf facing and stocking
• Sales and Merchandising: Ensure products are fully stocked, correctly tagged, properly faced, and in the correct category
• Create a sales plan to meet the store’s sales obligations
• Encourage employees to perform by setting sales goals and a plan to meet store goals
• Hiring and terminating employees based on the company's hiring process
• Ensure customers have an outstanding, pleasant shopping experience
• Communicate customer requests to the District Manager and Planner to bring in new items as soon as possible
• Accurately receive all deliveries of merchandise to the store in a timely, accurate manner
• Check inventory regularly
• Complete accurate, timely paperwork and reports
• Model safety standards and promptly report accidents

Requirements

• Bachelor’s degree preferred
• Three years of previous experience with retail management preferred
• Excellent verbal and written communication skills, problem analysis, and decision-making
• Financial and quantitative analysis (preferred)
• Demonstrate ability to manage the sales team to achieve the company's sales goals
• Proven ability to motivate and coach others
• Ability to continuously move around all areas of the store daily
• Work flexible shift hours, 7 days a week

Qualifications

• Must know the gear (study catalogs) to assist customers
• Must be able to communicate effectively with customers and colleagues
• Must have strong organizational and time management skills
• Must be able to work independently and as part of a team

Skills

• Strong leadership and motivational skills
• Excellent interpersonal and communication skills
• Ability to handle multiple tasks simultaneously
• Knowledge of retail operations and procedures
• Ability to work in a fast-paced environment

Benefits

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Up to 50% of your pay Daily Pay

Pay

$18.75/hour

Schedule

Flexible shift hours, 7 days a week

Equal Opportunity Employer

U.S. Patriot Tactical is an equal opportunity employer.