User Support Analyst - 9:30 a.m. - 6:00 p.m.
Sidley Austin LLP · Houston, TX · 4 days ago
Information Technology$71k–$90k/yrFull-time
About the role
The User Support Analyst is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The User Support Analyst will work independently and as part of a team.
Responsibilities
- Assists users to resolve computer related problems such as inoperative hardware or software, including network connections.
- Resolve customer inquiries efficiently and