User Interface & User Experience (UI/UX) Designer

About the role

Location: Onsite at Huntsville, AL. Employment Type: Full-Time, 40 hours per week. Employment Eligibility: U.S. Citizenship required; must be legally authorized to work in the United States without sponsorship; not eligible for visa sponsorship. Clearance Requirement: Public Trust Background Investigation. Experience: Minimum 4 years. Education: Bachelor’s degree from an accredited institution.

The UI/UX Designer is responsible for the end-to-end user experience and interface design of a mission-critical modernization application. The role translates user needs and real-world investigative workflows into intuitive, accessible, responsive, and visually engaging designs for users across federal, state, and local agencies.

Responsibilities

• Conduct user research and workflow analysis to understand functional needs and develop user personas, journeys, and user-centered design solutions.
• Create wireframes, mockups, high-fidelity prototypes, templates, and other front-end design elements using Adobe XD or similar tools.
• Collaborate with solution architects, developers, stakeholders, and product teams to translate business and technical requirements into effective UI/UX designs.
• Design responsive, browser- and device-agnostic interfaces for desktop, mobile, and tablet platforms.
• Conduct usability testing, evaluate designs against recognized usability principles, document findings, and incorporate feedback into design improvements.
• Ensure designs comply with Section 508 and WCAG accessibility standards, including keyboard navigation, screen-reader compatibility, and appropriate color contrast.
• Develop and maintain consistent user interfaces aligned with established UI/UX style guides and component-based design standards.
• Support Agile/Scrum development by providing designs and prototypes for user stories and collaborating with development teams throughout each sprint.
• Track usability findings and UI/UX metrics, including task success rates, user feedback, and resolution of identified usability issues.
• Participate in user research and field activities, including travel to customer locations as needed.

Requirements

• Bachelor’s degree from an accredited institution in Human-Computer Interaction, Graphic Design, Information Systems, or a related field.
• Minimum 4 years of UI/UX design experience, preferably supporting complex web or enterprise applications.
• Proficiency with Adobe XD or comparable wireframing and prototyping tools.
• Experience designing accessible interfaces in accordance with Section 508/WCAG standards.
• Demonstrated experience with user-centered design, usability testing, responsive design, and translating research findings into actionable design improvements.
• Strong creative, technical, communication, and problem-solving skills.
• Portfolio demonstrating UI/UX design experience for web, enterprise, or data-intensive applications.
• Ability to obtain and maintain a Public Trust Background Investigation.

Skills

• Experience with federal government, law enforcement, case management, or incident-reporting systems.
• Experience with Agile/Scrum development environments.
• Experience with component-based design systems.
• Experience with responsive/device-agnostic design.
• Experience with GIS/map-based interfaces.
• Experience with data visualization.