User Experience Designer/Service Designer

About the role

Interclypse is a dynamic community where innovation meets passion, and every team member is a vital piece of our success story. We foster a growth‑mindset culture that provides tools, mentorship, and a supportive environment to help employees rise in their careers. Interclypse is supporting several Maryland state agencies in the modernization and sustainment of critical systems, offering the chance to contribute to the long‑term health and success of the state while learning and growing professionally. All positions are required to be onsite at various locations in Maryland. Our mission is to positively impact society, community, industry, and individuals by always “Doing What is Right,” and we value a healthy work‑life balance, a passionate team, investment in employee growth, career mentorship, and a strong culture of growth and support.

Responsibilities

• Bring best practices in human centered design to support initiatives across the state to holistically improve users’ end‑to‑end experiences with state services.
• Be a champion for user needs and guide designers, researchers, content strategists as well as technical teams on projects with state agencies.

Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other relevant technical degrees.
• 2 years experience in user experience and service design.
• Preferred: Experience developing interactive prototypes and other UX/SD artifacts.

Benefits

Through the Employee Impact Program, every employee can be rewarded for contributions toward the long‑term health of the company, customers, and employees, complementing comprehensive benefits, time off, and leave programs to enable a flexible career and compensation package.

• Personal Time Off (PTO) for vacations, holidays, illnesses
• Parental Leave
• Bereavement Leave
• Jury Duty Leave
• Retirement: Unlimited 401K match up to 8% of salary up to the federal maximum
• Financial education and planning support
• Health Insurance (Medical, Dental, Vision)
• Health Savings Account (HSA)
• Medical and Dependent Care Flexible Spending Accounts (FSA)
• Employee Assistance Program
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Disability: Short‑term and long‑term disability coverage
• Educational support
• Company apparel
• Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more
• Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection