User Experience Designer

User Experience Designer

The ZS Digital Experience and Design (DXD) practice was created to champion design in the creation of compelling, innovative and outcomes-focused experiences, services and products. Our clients look to us to design and create engaging experiences and solutions for a broad range of B2B or B2C customers, with a focus on healthcare providers, physicians, and patients.

• Design user flows, wireframes, prototypes, and high-fidelity UI for AI-powered applications, enterprise workflows, dashboards, and insight-driven products.

• Develop and maintain design systems tailored for GenAI-enabled experiences (e.g., conversational UI, recommendations, agentic task flows).

• Use AI fluently across the design process — from early research synthesis and concept exploration through to design-to-code workflows that bridge design and front-end delivery.

• Translate competitor research, user insights, and business needs into actionable design concepts that scale.

• Contribute to rapid design sprints focused on validating AI-driven experiences and working models.

• Work within client-facing teams to solve design problems with creative thinking and design reviews.

• Collaborate with cross-functional teams (product, data science, engineering) to ensure feasibility of GenAI interactions and UI patterns.

• Ensure all designs meet usability, accessibility, and enterprise solution standards.

Qualifications

• Bachelor's degree required, with a demonstrated record of academic success. Preferred fields include Human-Computer Interaction or Human Factors; design disciplines such as design strategy, service design or cognitive science are also strongly considered.
• 1-3+ years in UX design, ideally with exposure to analytics tools, enterprise products, or intelligent/AI-enabled experiences.
• Strong foundation in design thinking, interaction design, and modern product design methodologies.
• Demonstrated experience taking products from 0 to 1 — translating ambiguous business and user needs into well-defined problems, and driving the design through to launched solutions.
• Foundational understanding of enterprise software and data ecosystems, including CRM, Business Intelligence, CMS, and collaboration technologies, and how these systems inform and constrain product design decisions.
• Experience designing for AI-infused interfaces - chat-based workflows, recommendations, predictive insights, or adaptive UI.
• Actively uses AI as a core part of their design process — across research synthesis, ideation, prototyping, and visual exploration — and stays current as the tooling evolves.
• A strong plus: demonstrated experience in design engineering (design-to-code, AI dev tools, front-end collaboration) or hybrid design/PM work — shaping roadmaps, owning product decisions, and connecting user needs to business strategy.
• General consulting skills such as the ability synthesize feedback, respond to questions, communicate well and articulate design decisions.
• A curious, confident self-starter who thrives in ambiguous, fast-moving environments — able to work independently, prioritize effectively, and build strong relationships with clients and cross-functional teams.
• Familiarity with healthcare, life sciences or other regulated industries is a plus.

What You'll Bring

• A strong portfolio is required. Please demonstrate your full design process from problem definition through to solution — final screens alone are not sufficient.