Used Firearms Sales

About the role

The Retail Used Firearms Outfitter evaluates and purchases used firearms, acquires them into the bound book, ensures proper payment to customers, and provides legendary customer service by greeting, consulting, and assisting customers in finding merchandise and making buying decisions. The role processes firearms transactions efficiently in accordance with internal policies, procedures, and applicable law, initiates ATF Form 4473 with customers, and conducts the final check of company, state, and federal forms prior to firearm transfer.

Responsibilities

• Evaluate, appraise, and purchase used firearms using firearms knowledge and resources.
• Acquire firearms legally in compliance with ATF, state, and local laws and regulations, including completing ATF required forms, applicable state background‑check forms, certifying and screening transfers for legality, observing waiting periods, and preventing straw purchases.
• Ensure error‑free completion of all company forms.
• Maintain visual standards: restocking, remerchandising, cleaning fixtures, general housekeeping, and proper facing of firearms tags.
• Perform opening and closing duties and maintain department and back‑room standards.
• Participate in ongoing training: firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance‑related training, and selling skills/techniques.
• Provide legendary customer service by identifying and evaluating customer needs, making product recommendations, and assisting with buying decisions.
• Respond to and resolve customer issues using good judgment and logic.
• Communicate the benefits of company programs to customers.
• Perform local travel to purchase used firearms away from the store.
• Meet physical demands: constant standing/walking, constant communication, repetitive hand/wrist motions, constant accuracy checks, occasional machinery/power tool use, occasional ladder/stair/climb, occasional noisy environments, light work lifting up to 20 lb constantly and up to 50 lb occasionally (team lift as needed).
• Exercise independent judgment under general supervision, choose from limited alternatives to resolve problems, make occasional independent judgments, and recommend improvements to work procedures, policies, and practices.

Requirements

• High School Diploma or equivalent experience.
• 2 to 4 years of relevant experience.

Qualifications

• Must be at least 21 years of age.
• Ability to safely handle firearms.
• Knowledge of purchasing firearms through industry experience or personal collecting.
• Good understanding of retail operations and computer literacy.
• Background in current firearms models.
• Ability to appraise and determine the marketable value of used firearms.
• Strong work ethic and ability to multitask.

Benefits

• Discounts on retail merchandise, restaurants, world‑class resorts, and conservation attractions.
• Dental coverage.
• Vision coverage.
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.
• Additional benefits as described.