(USA) Vision Center Manager NL 1

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and instock and inventory levels. Budgets, forecasts sales, assesses economic trends, and community needs. Models and enforces proper customer/member service approaches and techniques to resolve issues within company guidelines and standards.

Responsibilities

• Budgets and forecasts sales
• Ensures compliance with company policies, procedures, and regulations
• Provides direction and guidance to Associates on customer/member service
• Oversees community outreach programs
• Ensures compliance with company policies and procedures
• Supervises and develops Associates
• Ensures quality eyewear provision
• Coordinates job-related activities
• Ensures compliance with company policies and procedures
• Supports company mission values and standards of ethics and integrity
• Respects individuals, works collaboratively, acts with integrity, strives for excellence, and serves customers and members

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience
• High school diploma or equivalent
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules

Qualifications

• Minimum qualifications: Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience. High school diploma or equivalent.
• Preferred qualifications: None listed

Skills

• Customer/member service
• Inventory management
• Community outreach
• Compliance with policies and procedures
• Supervision and development
• Eyewear selection and maintenance
• Job coordination
• Confidentiality and record keeping
• Minor frame repair
• Optical equipment maintenance
• Open Door Policy implementation
• EDLP and EDLC business models
• Continuous improvement
• New technology adoption
• Change management

Benefits

• Health benefits: Medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, and company-paid life insurance
• Paid time off: PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits: Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement

Pay

The hourly wage range for this position is $27.00 - $37.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location)

Schedule

Not specified