(USA) Tire and Battery Service Advisor

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Content includes: - Position Summary... What you'll do... (list of duties). That's responsibilities. - Benefits: "At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits..." includes health, financial, PTO, other benefits, Live Better U. - Pay: "The hourly wage range for this position is $19.00 to $27.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances." - Schedule: Not explicitly mentioned. No schedule details. So we should not include Schedule section. - Requirements: Minimum Qualifications: Valid state-issued driver's license. 18 years of age or older. - Preferred Qualifications: Auto service industry, Retail Experience - Skills: Not explicitly listed as a separate section, but many skill mentions throughout responsibilities. Could we create a Skills section? The instruction: include a section ONLY when the posting has real, specific content for it. There's no explicit "Skills" heading, but we could infer skills from responsibilities. However we should not invent sections; we need to see if there is explicit mention of skills. The posting includes many skill-like statements: "Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point-of-Sale systems, phone, and in-person selling techniques." That's more like qualifications/skills. But we already have Requirements and Preferred Qualifications sections. Could we put those skill statements under Responsibilities? They are part of responsibilities. Probably better to keep them under Responsibilities. Thus sections: About the role? There's a Position Summary... What you'll do... Could be considered About the role. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which headings to use. The posting includes a Position Summary... What you'll do... That could be "About the role" or "Responsibilities". Since they gave example list, we can choose. We need to avoid repeating job title as heading. Not needed. We need to output only HTML fragment. We'll include:

About the role

with a paragraph summarizing the position summary? The posting says "Position Summary... What you'll do..." then a long list of duties. We could treat that as responsibilities. Maybe better to have

Responsibilities

with

• each duty. But we also need About the role maybe a brief summary. However we must not create filler. If we don't have a distinct summary besides the list, we could skip About the role and just have Responsibilities. But the instruction says "Prefer a few substantive sections over many thin ones." So we could combine About the role and Responsibilities into one Responsibilities section. We need Requirements (minimum qualifications) and Qualifications (maybe preferred qualifications). They said "Qualifications" as a heading; we could put both minimum and preferred under Qualifications? Or separate Requirements and Qualifications? The example list includes Requirements and Qualifications separate. We'll follow that: Requirements for minimum qualifications, Qualifications for preferred qualifications. Benefits: we have details. Pay: we have wage range and premiums. Schedule: none -> omit. Skills: we could omit if not explicit. Thus sections: Responsibilities, Requirements, Qualifications, Benefits, Pay. Now we need to extract content. Responsibilities: list all duties from "What you'll do..." paragraph. It's a long sentence with many items separated by commas and semicolons. We need to break into list items. We must preserve all substantive information; do not invent or summarize away detail. So we need to capture each duty as separate
• . We need to parse the text. Let's copy the responsibilities text: "Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages. Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Monitors the status of tire and battery orders daily and assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments. Assists members with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns. Uses Sam’s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value. Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value. Triages and prioritizes service workflow in TBC service bays by referring to Sam’s Garage to identify waiting members. Demonstrates awareness of the different services in the queue. Understands the time requirements needed to perform requested services. Prioritizes TBC service appointments to maximize service efficiency. Re-prioritizes members and makes recommendations to the TBC Team Lead or Technicians to meet service needs. Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality, Point-of-Sale systems, phone, and in-person selling techniques. Leverages technology to enhance operations and engagement by using digital tools and handheld devices to plan sales, improve the service experience, make real-time business decisions, stay informed about products and training, and encourage THE adoption of new tools among team members. Serves as a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products. Develops and influences team members. Understands roadblocks and assists in training team members. Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions. Completes vehicle service requests and tests. Operates TBC equipment properly and safely. Receives, stores, and disposes of merchandise and supplies. Completes and maintains documents. Demonstrates strong interpersonal skills and the ability to effectively engage with people, including handling challenging or trying situations with professionalism and empathy. Operates hardware (for example, cash registers), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Respect the Individual :Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members: Delivers results while putting the customer first. Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change. Tire and Battery Center (TBC): Follows safety and security guidelines and related laws and regulations when handling TBC products and providing TBC services. Provides correct information to Members on TBC goods and services. Provides TBC services and meets Member needs in a timely manner. Reports TBC complaints, safety hazards, and problems with products, services, and work areas. Uses TBC equipment and supplies in correct ways and completes required documentation. Point-of-Sale: Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Members. Assists Members with payment methods, return policies, and location of items when asked. Uses the cash register and completes Member sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas." That is huge. We need to break into list items. Each sentence seems to be a duty. We'll split by periods that end a sentence. However some sentences have semicolons inside. We'll treat each sentence as a duty. We need to be careful not to lose information. We'll produce
• for each sentence. Let's split manually: 1. Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. 2. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages. 3. Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. 4. Monitors the status of tire and battery orders daily and assists members with appointments for installation. 5. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments. 6. Assists members with tire maintenance and repair services. 7. Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns. 8. Uses Sam’s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value. 9. Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value. 10. Triages and prioritizes service workflow in TBC service bays by referring to Sam’s Garage to identify waiting members. 11. Demonstrates awareness of the different services in the queue. 12. Understands the time requirements needed to perform requested services. 13. Prioritizes TBC service appointments to maximize service efficiency. 14. Re-prioritizes members and makes recommendations to the TBC Team Lead or Technicians to meet service needs. 15