(USA) Tire and Battery Center Team Leader

Position Summary

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

What you'll do

• Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club
• Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company
• Maintains an indepth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), tire recalls, product specifications, and seasonality to ensure the team performs their daily processes consistently
• Shares knowledge and trains the team
• Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively
• Leverages learning resources and attends training conferences to drive continuous improvement
• Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement
• Utilizes handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training
• Leads and participates in teams by using and sharing resources, information, and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback, and support to ensure timelines and work quality are achieved, and modeling and helping others with how to adapt to change or new challenges
• Respects the individual, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, helps to attract the best talent, and acts with integrity, maintaining and promoting the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, and strives for excellence, displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, supporting others through change, and serving our customers and members, delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team’s ability to deliver on our purpose for all stakeholders

Competencies

• Talent Ambassador
• Owner
• Techie

Pay & Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart

Minimum Qualifications

• 6 months supervisory experience or 6 months experience in automotive industry

Preferred Qualifications

• Supervisory experience
• Tire Industry Certification - Certificate