(USA) Technician, Low Voltage

Position Summary

This position assists in the operation of multiple facilities, performing tasks such as setting up and configuring low voltage systems, running and terminating cables, and providing technical support.

What you'll do...

• Set up and configure various low voltage systems (security systems, fire alarms, CCTV, audio/video systems, network cabling).
• Run, terminate, and label cables according to project requirements and industry standards.
• Perform regular maintenance checks to ensure system functionality and reliability.
• Identify and resolve issues in low voltage systems promptly to minimize downtimes.
• Fix any faults or damages in systems, ensuring they are restored to optimal working condition.
• Provide technical support.
• Provide training and support to end users on how to operate and maintain low voltage systems.
• Address customer inquiries and concerns professionally and efficiently.
• Ensure all installations and repairs adhere to local, state, and federal regulations.
• Follow all safety guidelines to prevent accidents and ensure a safe working environment.
• Maintain accurate and detailed records of installations, maintenance, and repairs.
• Generate reports on system performance, issues resolved, and maintenance activities.
• Evaluate existing systems to determine if upgrades or enhancements are needed.
• Perform system upgrades to improve performance or comply with new standards.
• Work closely with other technicians, engineers, and project managers to ensure successful project completion.
• Communicate effectively with clients to understand their needs and provide appropriate solutions.
• Stay abreast of the latest industry trends, technologies, and best practices.
• Lead and participate in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
• Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Essential Functions

• Respects the individual by embracing differences and creating a supportive workplace culture.
• Works as a team, builds strong relationships, communicates effectively, and mentors others.
• Acts with integrity by maintaining high standards of ethics and compliance, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company.
• Serves customers and members by delivering results, making decisions based on reliable information, balancing short- and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and supporting continuous improvements.

Physical Activities

• Communicates effectively in person or by using telecommunications equipment.
• Enters and locates information on electronic devices.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Moves up and down a ladder.
• Moves up and down stairs.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.
• Observes associates, customers, or suppliers.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Safely operates a motor vehicle.
• Safely operates large power equipment.
• Sits for long periods of time.
• Squats, kneels, or crawls for extended periods of time.
• Stands for long periods of time.
• Visually inspects equipment.
• Visually locates merchandise and other objects.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
• Presents information to small or large groups and individuals.
• Visually verifies and reads information, often in small print.

Minimum Qualifications

• A high school diploma or equivalent.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience in a role requiring knowledge of local electrical codes and standards.

Preferred Qualifications

• BICSI Installer Certification.
• CompTIA certifications for networking (for example, Network+).
• Manufacturer-specific certifications (for example, Honeywell, Axis, or Bosch systems).
• NICET 1 & 2 Fire Alarm certification.
• Training or certification in low voltage systems.

Health Benefits

• Medical, vision, and dental coverage.
• 401(k) and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.

Financial Benefits

• Tuition, books, and fees are completely paid for by Walmart.

Additional Compensation

• Performance-based bonus awards.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Live Better U

• Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

Drug-Free Workplace

The company maintains a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.