(USA) Stocking 1 Coach

Position Summary

TourToTeach, a leader in store operations, is seeking a dynamic individual to lead and develop teams effectively. This role involves teaching training, actively listening to associates, providing feedback, and leading company change efforts.

What you'll do...

• Tour stores and provide feedback to associates regarding store operations, merchandising, and company direction.
• Communicate and collaborate with all levels of associates regarding business initiatives, technology, and company direction.
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicate business objectives to teams effectively, modeling and demonstrating exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Ensure customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies.
• Provide process improvement leadership to ensure a high quality customer experience.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
• Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and communicating goals and objectives.
• Build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence, attracting and retaining the best talent.
• Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance, acting selflessly, being humble, honest, fair, and transparent.
• Serve Our Customers and Members: Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strive for Excellence: Display curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Live Better U: Participate in education benefit programs, receiving tuition, books, and fees paid for by Walmart.
• Additional Compensation: Includes annual or quarterly performance bonuses, regional pay zone (RPZ), complex structure, and state pay differential.
• Minimum Qualifications: 2 years' of college, 1 year's retail experience and 1 year's supervisory experience, or 2 years' general work experience and 1 year's supervisory experience.
• Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
• Location: 7081 ARUNDEL MILLS CIR, HANOVER, MD 21076-1387, United States of America.
• Drug-Free Workplace: Walmart and its subsidiaries maintain a drug-free workplace with a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

  Benefits

  • Health benefits: Medical, vision, and dental coverage.
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits: Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
  • Annual Salary Range: $65,000.00 - $100,000.00.
  • Additional Compensation: Regional Pay Zone (RPZ), Complex Structure, and State Pay Differential.