(USA) Stocking 1 Coach

About the Role

Leads and develops teams by teaching, training, and actively listening to associates while touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction. Introduces and leads change efforts, sets clear expectations, and implements business solutions. Models exceptional customer service using the One Best Way (OBW) service model and manages community outreach programs. Drives financial performance by reviewing profit‑loss statements, budgeting, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and shrink mitigation. Provides supervision, hiring, training, mentoring, and recognition for hourly associates, fostering a belonging mindset. Coordinates activities with key stakeholders, builds accountability, and promotes continuous learning. Ensures compliance with company policies, ethics, and integrity standards while respecting individuals and fostering a diverse, inclusive workplace.

Responsibilities

• Lead and develop store teams through training, feedback, and active listening during store tours.
• Communicate and collaborate on store operations, technology, merchandising, and company initiatives across all associate levels.
• Introduce and lead change efforts, providing clear expectations and guidance for business solutions.
• Model and demonstrate exceptional customer service using the One Best Way (OBW) service model and manage community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve processes.
• Drive financial performance by reviewing profit‑loss statements, budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, and shrink mitigation.
• Supervise, hire, train, mentor, and recognize hourly associates; set clear expectations and promote a culture of belonging.
• Coordinate job‑related activities, build relationships with key stakeholders, set goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies, ethics, and integrity standards; support the Open Door Policy and related action plans.
• Respect individuals by building high‑performing, diverse teams where associates feel seen, supported, and connected.
• Collaborate effectively, communicate with impact, and motivate others with energy and positivity.
• Attract, retain, and develop top talent; recognize contributions and empower associates.
• Act with integrity, uphold Walmart values, and support the company’s regenerative goals.
• Serve customers and members by prioritizing their needs, applying EDLP/EDLC models, and making data‑driven decisions.
• Strive for excellence through curiosity, calculated risk‑taking, resilience, and continuous improvement, including adoption of new technologies.

Minimum Qualifications

• 2 years of college education; or 1 year of retail experience plus 1 year of supervisory experience; or 2 years of general work experience plus 1 year of supervisory experience.
• For facilities that sell firearms: successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state‑specific requirements: a current state‑issued Certificate of Eligibility may be required.
• All associates must attend and successfully complete required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Benefits

• Competitive base pay with performance‑based bonus awards.
• Health coverage: medical, vision, and dental.
• Financial benefits: 401(k), stock purchase plan, company‑paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, voting, and vacation.
• Short‑term and long‑term disability insurance.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit: tuition, books, and fees fully paid for eligible associates (high school completion to bachelor’s degrees, English Language Learning, certificates).
• Additional PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes, with accrual based on job classification and length of employment.

Pay

The annual salary range for this position is $65,000 – $100,000. Additional compensation includes annual or quarterly performance bonuses, Regional Pay Zone (RPZ) adjustments based on location, Complex Structure adjustments for external challenges, and a State Pay Differential where required by legislation.

Location

1000 Easton Rd, Ste 200, Wyncote, PA 19095‑2900, United States.