(USA) Staff, Product Manager - Credit
Position Summary
The Staff Product Manager will lead the Global Credit Platform, a critical initiative that integrates financial services, membership, and retail technology. The role involves owning the product strategy for global credit capabilities that drive member acquisition, engagement, and loyalty.
What you'll do...
Own the Global Credit Platform: Define and drive the long-term vision and product roadmap for a global credit platform encompassing credit card products and strategic partnerships.
Build scalable credit decisioning, underwriting, and payments capabilities that support multiple markets and geographies.
Drive Credit Growth: Lead product initiatives throughout the credit lifecycle, from acquisition through engagement and retention. Translate business priorities into product roadmaps, success metrics, KPIs, and measurable business outcomes.
Lead AI Innovation: Champion AI-first product development by identifying opportunities where AI and machine learning enhance credit decisioning, personalization, and operational efficiency. Develop experimentation frameworks to rapidly validate ideas and convert successful tests into scalable platform capabilities.
Lead Through Influence: Partner with Engineering, Design, and Financial Services leaders to align on product strategy and execution. Communicate product vision, strategy, and business impact to senior executives. Collaborate with Legal and Compliance teams to ensure cross-jurisdictional regulatory adherence.
About The Team
The Enterprise Financial Services team delivers seamless, responsible credit experiences that enhance membership value. They operate at the scale of a leading global retailer, combining rapid experimentation with disciplined execution and a strong focus on AI-driven innovation. The team develops differentiated financial solutions that meet evolving customer expectations and business needs.
What You'll Bring
8+ years of product management experience, including 3+ years in fintech, credit, lending, or financial services at scale.
Demonstrated experience building or scaling platform-level products that serve multiple downstream customers, business units, or markets.
Proven track record leveraging AI tools—including generative AI, experimentation platforms, and copilot technologies—to accelerate product development and execution over the past two years.
Experience partnering with banking partners, payment networks, or fintech providers in a product management capacity.
Strong understanding of growth frameworks, including acquisition funnels, activation, engagement, and lifecycle management.
Exceptional executive communication, stakeholder management, and storytelling skills.
Experience building global products and supporting multi-market product localization is strongly preferred.
Minimum Qualifications
Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
Option 2: 9 years’ experience in product management or related area.
Preferred Qualifications
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
Demonstrated knowledge in creating inclusive digital experiences, implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Primary Location
850 Cherry Ave, San Bruno, CA 94066-3031, United States of America
Additional Compensation
The annual salary range for this position is $143,000.00 - $286,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
Benefits
Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. The annual salary range for this position is $143,000.00 - $286,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.