(USA) Senior Technician, Facility Services, HVAC/Refrigeration

About the Role

Oversees installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics. Leads diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems. Manages rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure optimal performance and compliance.

Responsibilities

• Implements and monitors preventive maintenance programs to extend equipment life and reduce downtimes.
• Uses heavy machinery and ensures adherence to OSHA standards and EPA refrigerant handling protocols by supervising field practices and documentation.
• Conducts inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
• Reclaims ozone-depleting refrigerants and maintains compliance with environmental guidelines.
• Leads HVAC/R field teams by coordinating work assignments, mentoring less-experienced Technicians, and managing escalated service issues.
• May be assigned a Developmental Technician for on-the-job training, including pickup at designated store locations and hands-on instruction.
• Delivers hands-on training sessions on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
• Evaluates Technician skill sets and provides feedback to senior leadership to support workforce development.
• Participates in an on-call rotation to support business-critical needs outside of standard business hours, responding promptly to incidents or requests.
• Manages refrigerant levels, parts inventory, and vendor relationships to ensure timely availability of materials.
• Tracks and orders HVAC/R parts, records purchases and usage, and ensures contract compliance with external service providers.
• Coordinates service calls and manages regional/market workloads to meet business priorities and timelines.
• Supports the implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Leads special projects by collecting data, evaluating new technologies, and recommending improvements.
• Collaborates with cross-functional teams to develop and refine processes that meet evolving business demands.
• Maintains company vehicles in accordance with company policies, including coordinating and transporting vehicles for required maintenance.
• Safely operates motor vehicles, checks fuel and water levels, brake condition, signals, and lights, and submits maintenance invoices for payment.
• Verifies the coverage and validity of vehicle insurance.
• Wears company uniform and badge in accordance with company policies and procedures.
• Submits required written and electronic information, such as expense vouchers, weekly summaries, work orders, and maintenance logs.
• Enters detailed notes in work orders, including before and after photos.
• Leads and participates in teams by sharing resources, information, and tools, and by determining customer needs and business priorities.
• Develops, communicates, and implements processes and practices to meet business needs through collaboration and analysis.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
• Embraces differences in people, cultures, ideas, and experiences to create an inclusive workplace.
• Delivers results while putting the customer first and balances short- and long-term priorities.
• Displays curiosity and a desire to learn, drives continuous improvements, and supports others through change.

Requirements

• Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• Where required, HVAC-R/Mechanical Journeyman license.
• 1 year’s experience in plumbing, electrical, material handling equipment, or related area, or 2 years’ Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no convictions for DUI, DWI, or OUI within the last five (5) years.
• Commercial driving record with no more than two (2) moving violations in the last three (3) years.
• No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Preferred Qualifications

• Completion of a 2-year technical/vocational HVAC/R program or 2-year associate’s degree in A/C and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates.

Pay

The hourly wage range for this position is $35.00 - $70.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, such as based on schedule, facility, season, or specific work performed.

1621 NORTH BUSINESS 9, MORRILTON, AR 72110-4505, United States of America