(USA) Pharmacy Manager, Store # 01153

About the role

Provides comprehensive patient care by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes and regulations.

Responsibilities

• Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross-functional relationships, and assessing economic trends and demographics.
• Models, enforces, and provides direction and guidance to Associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
• Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
• Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures confidentiality of information, documentation, and assigned records as required by Company policies and local, state, and federal guidelines.
• Manages Pharmacy Operations by conducting Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives.
• Ensures pharmacy operations are aligned with Company and regulatory policies, standards, and procedures (e.g., HIPAA, SOP, QA).
• Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and customer insurance and licensure issues.
• Documents information on changes in pharmaceutical products and procedures and new ideas, approaches, and processes and shares the information with Associates and Managers.
• Oversees inventory flow by regularly monitoring the inventory flow process to identify merchandise that needs to be ordered, ensuring proper execution of inventory flow processes, and monitoring and evaluating the facility to identify and address problems with inventory flow.
• Manages finances by demonstrating sound financial management skills including interpreting, analyzing, and explaining financial data and information, managing budgets, and ensuring budgets and financial performance are aligned with business strategic requirements.
• Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported in compliance with Company financial policies and procedures.
• Compiles and evaluates financial data to ensure operating procedures meet business needs and monitors financial data and trends to identify and respond to market changes and other areas of opportunity.
• Creates a culture of patient care, safety, and accuracy by communicating clear expectations regarding quality of care and patient safety, ensuring others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals.
• Ensures counseling and providing information related to the health service provided occurs on new therapy, new items, and as requested by patients or required by practice or state regulations, including appropriate documentation.
• Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction.
• Promotes reporting and transparency of errors, whether actual or patient-perceived, and writes timely and effective plans of action focused on identification and correction of root cause.
• Creates and fosters an environment centered on healthcare compliance execution by actively communicating, training, and guiding the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable.
• Implements compliance initiatives and priorities and monitors compliance execution by others.
• Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP).
• Utilizes auditing processes to identify compliance issues and implement processes for improvement.

Qualifications

• Bachelor’s degree in Pharmacy or PharmD degree or equivalent FPGEC (NABP).
• Pharmacy license (by job entry date).
• Completion of an ACPE-accredited immunization training program (e.g., APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).

Preferred Qualifications

• U.S. pharmacy-related experience.

Pay

The annual salary range for this position is $112,000.00 – $197,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, including high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart (eligibility requirements apply).