(USA) Overnight Stocking Coach, Non-Complex, Management

What you'll do

• Lead and develop teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback
• Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions
• Model and demonstrate exceptional customer service standards by following the One Best Way (OBW) service model
• Manage and support customer service initiatives, including store of the community and community outreach programs
• Ensure customer needs, complaints, and issues are successfully resolved; develop and implement action plans to correct deficiencies
• Drive financial performance and sales by reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses
• Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
• Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties and setting clear expectations
• Provide associate recognition and communicate expectations consistently and effectively
• Promote a belonging mindset in the workplace; recruit and develop qualified associates to meet staffing needs
• Coordinate, complete, and oversee job-related activities by developing and maintaining relationships with key stakeholders
• Support plans and initiatives to meet customer and business needs; identify and communicate goals and objectives
• Build accountability for and measure progress in achieving results; identify and address improvement opportunities
• Ensure compliance with company policies and procedures; support company mission, values, and standards of ethics and integrity
• Utilize and support the Open Door Policy; provide direction and guidance on applying policies in executing business processes

Respect the Individual

• Build high-performing teams; embrace differences in people, cultures, ideas, and experiences
• Create a workplace where associates feel seen, supported, and connected through a culture of belonging
• Create opportunities for all associates to thrive and perform
• Work collaboratively; build strong and trusting relationships; communicate with impact, energy, and positivity to motivate and influence
• Attract and retain the best talent; empower and develop talent; recognize others' contributions and accomplishments

Act with Integrity

• Maintain and promote the highest standards of integrity, ethics, and compliance; model Walmart values to support and foster our culture
• Hold oneself and others accountable
• Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
• Act in a selfless manner; be consistently humble, self-aware, honest, fair, and transparent

Serve Our Customers and Members

• Deliver results while putting the customer first; consider and adapt to how, where, and when customers shop
• Apply the EDLP and EDLC business models to all plans
• Make decisions based on data, insights, and analysis; balance short and long-term priorities
• Consider customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans

Strive for Excellence

• Display curiosity and a desire to learn; take calculated risks; demonstrate courage and resilience; encourage learning from mistakes
• Drive continuous improvements; adopt and encourage the use of new technologies and skills; support others through change

Pay

The annual salary range for this position is $65,000.00 – $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location, Complex Structure based on external factors, and a State Pay Differential where applicable.

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and adoption and surrogacy expense reimbursement
• Live Better U education benefit program for full-time and part-time associates: programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are completely paid by Walmart

Minimum Qualifications

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
• For facilities that sell firearms: successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
• For facilities that sell only ammunition with state specific requirements: may require a current state issued Certificate of Eligibility
• Attendance and successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings)

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing

This response is AI-generated, for reference only.