(USA) Overnight Stocking Coach, Non-Complex

Leads and develops teams in a retail store environment, focusing on training, communication, and operational excellence.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates while touring stores and providing feedback (Tour-to-Teach).
• Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and objectives.
• Model and demonstrate exceptional customer service standards by following the One Best Way (OBW) service model.
• Manage and support customer service initiatives, such as Store of the Community and community outreach programs.
• Ensure customer needs, complaints, and issues are successfully resolved, developing action plans to correct deficiencies.
• Provide process improvement leadership to ensure a high-quality customer experience.
• Drive financial performance and sales by reviewing Profit & Loss (P&L) statements, managing budgets, forecasting, and controlling expenses.
• Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and providing recognition.
• Promote a belonging mindset in the workplace and recruit qualified associates to meet staffing needs.
• Coordinate and oversee job-related activities, building relationships with key stakeholders to meet customer and business needs.
• Identify and communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies, procedures, mission, values, and standards of ethics and integrity.
• Support the Open Door Policy and provide guidance on applying these standards in business processes.
• Build high-performing teams by embracing differences in people, cultures, ideas, and experiences.
• Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Work collaboratively, build strong relationships, and communicate with impact, energy, and positivity.
• Attract and retain talent, empower and develop associates, and recognize contributions and accomplishments.
• Maintain and promote high standards of integrity, ethics, and compliance, supporting Walmart’s goal of becoming a regenerative company.
• Act in a selfless, humble, self-aware, fair, and transparent manner.
• Deliver results while prioritizing the customer, adapting to shopping behaviors, and applying EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.
• Make data-driven decisions, balancing short- and long-term priorities while considering stakeholders.
• Display curiosity, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
• Drive continuous improvement, adopt new technologies, and support others through change.

Requirements

• 2 years of college; OR
• 1 year of retail experience and 1 year of supervisory experience; OR
• 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms: Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition: May require a current state-issued Certificate of Eligibility.
• Must attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The annual salary range for this position is $71,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Regional Pay Zone (RPZ), Complex Structure, and state pay differentials may apply where applicable.

7011 MAIN ST, AMERICAN CANYON, CA 94503-1169, United States of America