(USA) Optical Associate, Certified (ABO) – Sam’s Club

About the role

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Maintains the Sales Floor in the Optical area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.

Operates hardware such as cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.

Receives and stocks merchandise in the Optical area and organizes and maintains the Optical area by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.

Sells Optical products and services by assisting Members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear and contact lens orders, identifying and verifying prescription information, completing and maintaining paperwork and forms, collecting payments for doctor services, and performing and recording results of optometric pretests.

Responsibilities

• Embrace differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected.
• Build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
• Strengthen the team by helping develop and mentor others, and recognize contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance, and model the Walmart values to support and foster culture.
• Act in a selfless manner, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Deliver results while putting the customer first and make decisions based on reliable information.
• Balance short- and long-term priorities and consider how your work impacts the team’s ability to deliver on the company’s purpose.
• Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
• Drive continuous improvements, embrace new technologies and skills, and support others through change.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO) for vacation, sick leave, holidays, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

Pay

The hourly wage range for this position is $33.50 to $41.50. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary location: 3001 Calvary Dr, Raleigh, NC 27604-2801, United States of America.