(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Position Summary

Drive and implement the business plan for area of responsibility to achieve facility goals such as production quality, safety, and operational improvements.

What you'll do...

• Communicate with or to individuals or groups verbally and/or in writing, e.g., customers, suppliers, associates.
• Forecast staffing workload and performance results to meet business demands for workload and performance results for area of responsibility.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements, e.g., production quality, safety.
• Monitor and ensure area of responsibility’s compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation.
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.

Respect the Individual

• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, recognizes others’ contributions and accomplishments.

Act with Integrity

• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models Walmart’s values to support and foster the culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around.
• Creates a sense of belonging, eliminates waste, participates in local giving.

Serve Our Customers and Members

• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data insights and analysis, balances short and long-term priorities, considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence

• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, supports others through change.

Additional Compensation

• Annual salary range for this position is $84,000.00 - $126,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Stock.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.

Live Better U

• A Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
• OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.

Preferred Qualifications

• Financial Modeling and Analysis, Managing challenging workforce issues, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Walmart Logistics Manager.
• Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management.