(USA) Manager, Program Management

Position Summary

The (USA) Manager, Program Management leads the coordination and execution of complex programs by fostering strong relationships with key stakeholders and cross-functional teams. This role drives accountability, monitors progress, and ensures alignment with business objectives while identifying improvement opportunities.

What you'll do

• Cook up and maintain relationships with key stakeholders to support business needs and objectives.
• Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables.
• Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend process enhancements.
• Provide supervision, mentoring, and development opportunities for associates, fostering accountability and a positive workplace culture.
• Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed.
• Promote compliance with company policies, ethics, and integrity while supporting continuous learning and adaptability.

About the team

The team leads complex programs by fostering strong relationships with key stakeholders and driving accountability to achieve business goals. They prioritize clear communication, adaptability, and continuous improvement while managing cross-functional initiatives. Focused on developing talent through coaching and mentoring, the team supports professional growth and collaboration. Upholding high standards of integrity and ethics, they ensure compliance with company policies. Committed to delivering value, the team embraces challenges with a solutions-oriented mindset and works collectively to enhance service capabilities and meet organizational objectives efficiently and effectively.

What you'll bring

• Proven experience in program and project management with the ability to coordinate complex initiatives and deliver results.
• Strong leadership skills to mentor, develop, and hold teams accountable while fostering a high-performing environment.
• Excellent communication and relationship-building abilities to collaborate effectively with cross-functional teams and key stakeholders.
• Demonstrated accountability in managing program performance, analyzing data, and driving continuous improvement.
• Ability to prioritize critical issues, conduct root cause analysis, and implement solutions aligned with business goals.
• Commitment to integrity, ethical standards, and compliance with company policies and values.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see here.

Minimum Qualifications

• Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR
• 4 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications

• Leading a cross-functional team,
• Retail Link,
• Working with profit and loss responsibilities.