(USA) Manager, Program Management

About the role

The Manager, Program Management leads the coordination and execution of complex programs by collaborating with cross-functional teams and key stakeholders to achieve business objectives. This role emphasizes accountability, continuous improvement, and effective communication to ensure program milestones and deliverables are met. The manager provides leadership and development opportunities for associates while maintaining compliance with company policies and ethical standards. By analyzing performance data and driving strategic solutions, this position supports organizational goals and fosters a culture of respect, integrity, and operational excellence.

About the team

The Walmart Marketplace Marketing Operations & Creative team leads seller-focused campaigns and communications to support third-party sellers on Walmart.com. This team collaborates across functions to implement strategic initiatives, improve processes, and enhance the seller experience. Emphasizing strong program management, clear communication, and data-driven decisions, the team drives operational performance to meet business objectives. Members prioritize accountability, relationship building, and effective leadership within a collaborative environment to deliver impactful results and support business growth.

Responsibilities

• Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives.
• Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables.
• Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend solutions.
• Provide supervision, mentoring, and development opportunities for associates to build accountability and promote continuous learning.
• Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed.
• Foster collaboration across teams to enhance service capabilities and drive process improvements aligned with company values.

Requirements

• Proven experience in program management with the ability to coordinate and oversee complex initiatives.
• Strong skills in cross-functional team leadership and relationship building to engage key stakeholders effectively.
• Excellent communication abilities to present performance reports and manage expectations at all organizational levels.
• Demonstrated accountability in driving results, monitoring progress, and implementing continuous improvements.
• Ability to analyze program performance using key performance indicators and trend data to inform decision-making.
• Commitment to ethical standards, integrity, and fostering a positive, collaborative work environment.

Qualifications

• Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management, or related area OR 4 years’ experience in project management, compliance, operations management, or related area.
• Leading a cross-functional team (preferred).
• Experience with Retail Link (preferred).
• Working with profit and loss responsibilities (preferred).

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The annual salary range for this position is $91,000.00 - $169,000.00. Additional compensation includes annual or quarterly performance bonuses and stock for certain positions.

Primary location: 850 Cherry Ave, San Bruno, CA 94066-3031, United States of America.