(USA) Manager, Insights Consulting - Marketplace Pro Seller Program

This role owns the day-to-day operation and continuous improvement of the Walmart Marketplace Pro Seller Program, ensuring the program operates reliably, scales efficiently, and evolves based on operational insights, seller feedback, and business priorities.

About the team

The Pro Seller Program team within Walmart Marketplace Seller Success leads the design, operation, and growth of the Pro Seller Program. The team collaborates across Product, Business, Operations, Analytics, Marketing, and Global teams to develop seller incentives, refine eligibility criteria, and drive program adoption internationally. Members are expected to demonstrate curiosity, ownership, collaboration, continuous improvement, and practical execution to deliver impactful insights and solutions that advance business objectives.

Responsibilities

• Create reports, dashboards, and data analytics for the Pro Seller Program, ensuring program health, consistency, and scalability.
• Manage ongoing administration of program eligibility criteria, rewards, and operational processes.
• Serve as the primary liaison with Seller Support to identify operational issues, seller friction, and improvement opportunities.
• Lead operational readiness activities for new program launches, ensuring documentation, processes, communications, and support mechanisms are in place.
• Partner with Product and Engineering to prioritize operational improvements and resolve program issues.
• Develop repeatable operating mechanisms to monitor program performance and drive continuous improvement.
• Coordinate cross-functional execution while maintaining clear ownership, governance, and accountability across initiatives.

Requirements

• Experience leading complex cross-functional programs in a fast-paced, ambiguous environment.
• Strong strategic thinking and systems-thinking capabilities with the ability to simplify complex business problems.
• Excellent written and verbal communication skills, including executive-level communication and presentation experience.
• Ability to influence without direct authority across Product, Business, Operations, Marketing, Analytics, and other cross-functional teams.
• Strong analytical mindset with experience using data to prioritize opportunities, measure impact, and support decision-making.
• Experience building business cases, operating models, governance processes, or scalable business programs.
• Demonstrated ownership mindset with strong attention to execution, follow-through, and continuous improvement.
• Ability to balance long-term strategy with day-to-day operational excellence.

Qualifications

• Bachelor's degree in Business Administration or related field and 2 years' experience in marketing research, data analytics, consulting, or related field OR 4 years' experience in marketing research, data analytics, consulting, or related field.
• Master's degree in Business Administration (preferred).

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

• Bentonville, Arkansas: $80,000.00 - $155,000.00 annual salary range.
• San Bruno, California: $104,000.00 - $202,000.00 annual salary range.
• Additional compensation includes annual or quarterly performance bonuses and stock for certain positions.