(USA) Lead Technician, Facility Services, Exterior Services

Position Summary

At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year-round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

What you'll do

• Lead a team of exterior service technicians
• Facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
• Utilize technology (phones, tablets, laptops) for work order management and record-keeping
• Perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
• Apply knowledge of planting, pruning techniques, and pest/disease management through chemical applications
• Perform commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Troubleshoot and prioritize work with strong customer service orientation
• Uphold company policies, procedures, and standards of ethics, integrity, and safety

Qualifications

• Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
• Proven leadership skills
• Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping
• Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Strong customer service orientation, with the ability to troubleshoot and prioritize work
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety

Education

High school diploma or equivalent is required

Certifications

• Valid, state-issued driver's license
• Hold a valid state-issued driver's license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report

Minimum Qualifications

• 21 years of age or older
• Valid, state-issued driver's license
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle
• Successful completion of a DOT physical and medical certification within 90 days of hire
• As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language
• 2 years' experience in the landscaping/gardening industry

Preferred Qualifications

• Associate's degree in horticulture or related area
• Certified nursery and/or landscape professional
• Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint)
• Landscaping/gardening crew leader or supervisor
• Proficient in speaking and understanding Spanish
• State/local licensing where required (for example, Florida, Texas, California)