(USA) Lead Technician, Facility Services, Exterior Services

Position Summary

Lead Technician, Facility Services, Exterior Services at Walmart. In this year-round role, you'll lead a team of exterior service technicians, ensuring exceptional service delivery and customer satisfaction by maintaining our exterior spaces.

What you'll do...

• Lead a team of exterior service technicians
• Facilitate on-the-job training on processes, equipment usage, and asset safety practices
• Perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks
• Maintain commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Ensure customer satisfaction and a safe, clean environment
• Provide strong customer service and troubleshoot work issues
• Comply with company policies, procedures, and ethical standards

Minimum Qualifications

• Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
• Proven leadership skills with the ability to facilitate on-the-job training
• Proficiency in utilizing technology for work order management and record-keeping
• Willingness and ability to perform landscaping tasks with or without specialized equipment
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Strong customer service orientation, with the ability to troubleshoot and prioritize work
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety
• A high school diploma or equivalent
• A valid, state-issued driver's license
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle
• Successful completion of a DOT physical and medical certification within 90 days of hire
• Ability to read and speak in the English language
• 2 years’ experience in the landscaping/gardening industry

Preferred Qualifications

• Associate’s degree in horticulture or related area
• Certified nursery and/or landscape professional
• Intermediate level functionality of word processing, spreadsheet, email, and presentation software
• Landscaping/gardening crew leader or supervisor
• Proficient in speaking and understanding Spanish
• State/local licensing where required

Benefits

• Competitive pay with performance-based bonus awards
• Health benefits including medical, vision, and dental coverage
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more