(USA) Freight Flow Associate

About the role

You will operate a forklift to safely pick up, move, place, and position merchandise pallets while complying with company policies, procedures, and standards of ethics and integrity. The role involves receiving, stocking, and organizing merchandise and supplies, maintaining facility safety, and providing member service.

Responsibilities

• Operate forklifts following company standards and guidelines.
• Complete work assignments by collaborating with managers, coworkers, and customers, identifying priorities, and adapting to feedback.
• Receive, stock, and organize merchandise from distribution centers and suppliers, managing inventory flow, correcting shelf capacities, and completing required documentation.
• Provide member service by acknowledging members, identifying needs, assisting with purchasing decisions, resolving issues, and promoting products and services.
• Maintain facility safety by conducting safety sweeps, following forklift spotting procedures, handling hazardous materials, and reporting unsafe conditions.
• Maintain the sales floor and merchandising presentation by zoning, stocking, rotating merchandise, setting up displays, processing defective goods, and monitoring shrink and security risks.
• Ensure club pick-up orders are filled by assisting with order picking, staging, and auditing for accuracy.
• Handle inventory by moving and displaying goods safely, tracking stock levels, controlling shrinkage, and reporting poor inventory practices.
• Use inventory tools and equipment safely and correctly, reporting unsafe conditions or equipment issues.
• Proactively assist customers with technology services and items, identify shrink opportunities, and maintain equipment and product organization.
• Embrace diversity, build strong team relationships, mentor others, and act with integrity and accountability.
• Deliver results while prioritizing customer needs, balancing short- and long-term goals, and driving continuous improvement.

Requirements

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer service experience.
• Retail experience.
• Experience supervising a team.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program covering high school completion, bachelor’s degrees, ELL, and short-form certificates (eligibility requirements apply).

Pay

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will meet or exceed the minimum wage for the job location. Additional premiums may apply based on schedule, facility, season, or specific work performed, ranging from $0.35 to $3.00 per hour.

1000 KAMEHAMEHA HWY STE 100, PEARL CITY, HI 96782-2596, United States of America.